Qualifications

• LSW or LCSW; or related license is required or completion of licensure within three years of employment
• A minimum of two (2) years to four (4) years of social service-related experience
• Possess a valid Illinois Driver’s license
• Strong verbal and written communication skills
• Ability to foster positive work relationships with community partners
• General knowledge of law enforcement practices and protocol
• Extensive and demonstrative knowledge of the use of MS office suite, electronic e-mail systems and the use of computers

Responsibilities

• The coordination and delivery of social services are provided to both adults and juveniles which include crisis intervention, short-term counseling, case management, and personal and court advocacy
• This position will be responsible for developing collaborative working relationships with other social service agencies, emergency shelters, hospitals, and Elgin area schools
• Provide short-term assessment and counseling for individuals, families, groups, and crime victims as needed and as identified through the police department, self-referral, and referrals from community partners
• Provide crisis intervention as necessary to help assess individual needs
• Provide intervention and counseling for youths and adults coming into contact with Adjudication Court
• Provide services for domestic violence victims which may include the following: crisis intervention, risk-of-harm assessment and safety planning, assistance in obtaining orders of protection, education on the dynamic of domestic violence, the legal system, court and personal advocacy, and short-term counseling to include case management
• Provide support to crime victims throughout the reporting and investigative processes which may include the following: crisis intervention, assistance with completion of victim compensation forms, personal advocacy, emotional support during the investigative and court process and the identification of needed resources
• Maintain confidential case files which include social history, diagnosis, formulation of treatment and documentation of services
• On a rotating basis, be available to respond to after-hour calls
• Upon request, provide community presentations on an array of social service topics
• Adhere to and understand the applicable policies, procedures, and orders of the department
• Establish and maintain professional relationships with co-workers to include other city employees in addition to the collaboration with community partners and stakeholders
• Keep informed of crime trends within the city and attend daily roll call briefings to maintain familiarity with areas of concern
• Adhere to all verbal and written orders issued by supervisors; complete reports when needed, monthly activity reports, and other required documentation
• Perform such other duties as may be required by state law, city ordinance, and department policy or as may be assigned by a supervisor
• The list of functions is not meant to be construed as being all inclusive
• Duties may occasionally be deleted, or additional duties may be assigned permanently or temporarily in order to accomplish departmental and city objectives