The Membership and Events Coordinator manages membership recruitment, retention, and engagement 

efforts and coordinates and executes events that enhance the member experience. This role requires 

strong organizational, communication, and interpersonal skills to effectively engage with current 

and prospective members and ensure the successful planning and execution of events.

Essential Duties and Responsibilities:

This position will require you to be able to complete the following essential duties, though this 

is not an exhaustive list and HACIA may amend this job description at any time and at its 

discretion:

•  Collaborate and assist with developing and implementing strategies to recruit new members and 

retain existing members.

•  Manage and maintain membership database, ensuring accurate and up-to-date records.

•  Respond to membership inquiries via phone, email, and in person.

•  Process membership applications, renewals, and cancellations.

•  Prepare and distribute membership materials, including welcome packets, renewal notices, and 

newsletters.

•  Assist in conducting surveys and gather feedback to understand member needs and

preferences.

•  Develop and maintain relationships with members to foster a sense of community and 

belonging.

•  Support with organizing networking opportunities and facilitate member-to-member 

connections.

•  Collaborate and assist with planning and execute various events, including conferences, 

seminars, workshops, and social gatherings with the Membership and Event Team.

•  Assist with developing event concepts and themes in alignment with organizational 

goals.

•  Coordinate event logistics and assist with catering and audiovisual needs.

•  Coordinate event marketing and promotion efforts to ensure high attendance and 

engagement.

•  Handle on-site event coordination, including registration, setup, and teardown.

 In collaboration with the marketing team, create and distribute marketing materials, promotional 

campaigns, and communications to promote membership and events.

•  Maintain organized records of membership and event activities.

•  Prepare reports and presentations for management and board meetings.

•  Assist with budget preparation and expense tracking for membership and events.

Competencies:

To perform the job successfully, an individual should demonstrate the following.

Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against 

standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. 

Takes calculated risks to accomplish goals.

Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written 

form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses 

appropriate communication methods.

Planning and Organization - Integrates changes smoothly. Plans for additional resources. 

Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently and is well 

organized.

Problem Solving - Develop alternative solutions. Gathers and analyzes information skillfully. 

Identifies problems in a timely manner. Resolves problems in early stages. Works well in group 

problem-solving situations.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty 

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or 

ability required. HACIA is committed to accommodating applicants and employees with qualifying 

disabilities requiring reasonable accommodations to the extent possible. HACIA will follow all 

applicable federal, state, and local laws as they relate to reasonable accommodation of individuals 

with disabilities and their capabilities to perform essential job duties.

Education/Experience:

•  Bachelor's degree from a four-year college or university; or two to four years of related experience 

and/or training; or equivalent combination of education and experience.

•  At least three years of experience in membership development or related roles within a nonprofit 

organization; or equivalent combination of education and experience.

Language Ability:

Read, analyze, and interpret business, professional, technical, or governmental documents. Write 

reports and business correspondence. Effectively present information and respond to questions from 

managers, customers, and the public.

Computer Skills:

Proficient in MS Office, particularly (Outlook, Word, Excel, PowerPoint, and Teams). Salesforce is a 

plus but not required.

Other Required Qualifications include the following:

•  Outstanding oral and written communication skills.

•  General understanding of the construction industry is a plus.

•  Experience working with minority-owned contractors is preferred.

•  Exceptional attention to detail.

•  Ability to cultivate and maintain professional relationships with members, participants, 

colleagues, and other organizations.

•  Self-directed, organized, and innovative with a well-developed sense of customer service and 

professionalism.

•  Sensitivity to and ability to work with socially and ethnically diverse communities.

•  Highly developed analytical, problem-solving, and decision-making skills.

•  Compassionate, with an ability to exercise sound judgment, discretion, and tact.

Salary: $62,000 - $68,000 per year

Benefits:

• Comprehensive health, dental, and vision insurance
• 401(k) with matching contributions
• Flexible spending account
• Paid time off and employee assistance programs
• Life insurance and retirement plans

How to Apply: Please submit your resume and cover letter to Cindy Patino at cpatino@haciaworks.org. 

Use the subject line: “Membership and Events Coordinator”.