COMMUNITY CRISIS CENTER

 
                                                                              Job Description

Office Support Specialist 

(part-time)

JOB SUMMARY: The Office Support Specialist position provides clerical support for the agency.

JOB DUTIES AND RESPONSIBILITIES:

-Produce office correspondence as necessary, including typing, mailing (outgoing and incoming), recording, and filing.

-Provide support and assistance in the submission of grants to the Administrative Staff.

-Operate and provide for the maintenance of office equipment. 

-Maintain the inventory of office supplies, replenishing as necessary. 

-Maintain donor files in the NEON Customer Relations Manual (NEON CRM) program, enter cash and in-kind donations, and process thank-you letters.

-Manage general mailing communication needs of the agency, including the inter-office mailbox system, daily pick up and sorting of US Mail from the Post Office, and daily check of the agency email account.

-Provide support for fundraisers to the Events Coordinator as necessary.

-Prepare Board packets for monthly Board of Director meetings.

-Assist with filing at the AIP office.

-Oversee the annual production of Mutual Service Agreements.

-Provide general staff support as needed, i.e. placing orders for business cards, name badges, logo wear, stock for the pop machine, etc.

-Must maintain confidentiality of services.

-Attend staff meetings as designated unless the Executive Director waives this requirement.

-Perform other duties as assigned.

JOB RELATIONSHIPS:

-Supervised by the Assistant Director. 

-Work with all agency employees, volunteers, and student interns. 

-No supervisory responsibilities.

ESSENTIAL JOB REQUIREMENTS:

-Education – minimum of associates degree and excellent computer skills.

-Experience – prefer two (2) years of general office and computer experience.

-Technical skills – excellent typing speed, knowledge of operation of general office equipment; excellent computer technology skills including knowledge of Word, Excel, and Access; good verbal and communication skills; organizational skills; and ability to prioritize responsibilities. 

-Social Skills – must be able to function independently with a minimum of supervision; demonstrate flexibility and the ability to work as a team member; must be able to work under the pressure of deadlines.  Must demonstrate courtesy and respect towards all fellow employees, interns, volunteers, visitors, and clients.

-Physical Requirements – must have visual and auditory acuity. Must be able to lift up to thirty (30) pounds.

-Transportation Requirements – must be willing and able to travel throughout the area; if employee uses a privately-owned vehicle, must have a valid driver’s license and must provide proof of current automobile liability insurance coverage and annual renewal documentation thereafter.

-Attendance – must maintain an acceptable attendance record.

STAFF MEETING ATTENDANCE REQUIREMENT:

-General Meeting

-Professional Development is encouraged

Job Type: Part-time

Pay: $18.75 per hour

Expected hours: 20 per week

Benefits:

• Employee assistance program
• Paid time off
• Professional development assistance

Schedule:

• Monday-Friday
• 4 Hour Shifts

Education:

• Associates (Required)

Ability to Relocate:

• Elgin, IL 60120: Relocate before starting work (Required)

Work Location: In person