Community & Operations Coordinator (Front Desk / Member Experience)

TotalCare Studio

2230 Point Boulevard, Elgin, IL 60123

$20 - $22 an hour - Part-time

Profile insights

Find out how your skills align with the job description

Skills

Do you have experience in Hospitality industry experience?

Job details

Pay

$20 - $22 an hour

Job type

Part-time

Benefits

Pulled from the full job description

Paid training

Childcare

Paid time off

Employee discount

Health savings account

Full job description

Location: Elgin, IL

Schedule: Weekdays (some flexibility for events)

About Us

We are a modern coworking and wellness studio designed for working parents—combining workspace, onsite childcare, youth programming, and wellness services under one roof. Our environment is calm, professional, and community-centered.

We’re looking for a Community & Operations Coordinator to be the welcoming face of our space and the steady hand that keeps daily operations running smoothly.

Role Overview

This role is ideal for someone who is organized, warm, and confident managing people, schedules, and logistics. You’ll support members, families, and guests while ensuring the front desk and shared spaces operate efficiently.

You do not need to know everything on day one—paid training is provided before working independently.

Key Responsibilities

elcome members, clients, and families at the front desk

Conduct tours for prospective coworking members

Manage bookings and scheduling systems

Handle childcare check-in and check-out procedures

Answer basic pricing and membership questions clearly and professionally

Set up and break down rooms for events, classes, and meetings

Monitor shared spaces to ensure cleanliness, safety, and organization

Identify and escalate issues to leadership when needed

Support a positive, calm, and professional community atmosphere

Who You Are

Calm, friendly, and confident in a people-facing role

Highly organized and able to multitask without feeling overwhelmed

Comfortable following systems and procedures

Clear communicator who knows when to escalate issues

Reliable and punctual

Preferred Experience

Hospitality, coworking, childcare center, gym, spa, or front-desk experience

Experience working with families or members in a shared space

Familiarity with booking or scheduling software (a plus, not required)

Schedule & Compensation

Part-time: 20–25 hours per week to start

Weekday shifts with occasional event coverage

Hourly pay, based on experience

Paid training provided before working independently

Why This Role

Calm, supportive work environment

Purpose-driven organization serving working parents

Opportunity to grow with an expanding studio

Meaningful interaction with members and families

To Apply:

Submit your resume and a short cover letter explaining why this role is a good fit for you.

Pay: $20.00 - $22.00 per hour

Expected hours: 20.0 – 25.0 per week

Benefits:

Employee discount

Health savings account

Paid time off

Work Location: In person