The Village of South Elgin is seeking a qualified, highly motivated candidate for the full-time position of Community Service Officer (CSO) in the Police Department. Under the general direction of the Administrative Deputy Chief and daily supervision of the Community Action Team (CAT) Sergeant, the successful candidate performs a wide variety of specialized, non-sworn law enforcement support and municipal code enforcement duties.

Primary duties include the enforcement of local municipal ordinances and assisting the police department’s Patrol Division. Some of the specific duties include conducting initial investigations of ordinance violations, managing stray animal control, processing abandoned and inoperable vehicle complaints, and coordinating vehicle towing and notifications. Additional responsibilities include controlling traffic at intersections and school crossings in the absence of crossing guards, assisting motorists with disabled vehicles and lockouts, providing child safety seat installation instruction, and performing prisoner well-being checks in the lockup facility. CSOs also support the Records Division with data entry, visitor security desk operations, public assistance, and document redacting. Female officers perform matron duties in lockup, court, hospital settings, or during prisoner transport. The CSO shall provide exceptional customer service to promote and maintain a positive Village image, constructive working environment, and foster pride and professionalism in the workplace and community.

Qualifications Include:

• High School Diploma or GED equivalent. Preference will be given to applicants with related experience in law enforcement or police department service and data processing/office operations.
• Possession of a valid State of Illinois Class D Driver's License.
• Ability to obtain L.E.A.D.S. / CJIS operator certification from the Illinois State Police within six (6) months of employment.
• Ability to obtain and maintain CPR / First Aid certification within six (6) months of employment.
• Strong typing, data entry, computer, and electronic document management skills, with the ability to learn departmental systems and redaction software.
• Excellent written and oral communication skills, composure under high-stress public interactions, and the ability to maintain strict confidentiality.
• Good moral character, free of felony or serious misdemeanor convictions, with successful completion of a comprehensive background investigation and fingerprinting.

Normal work shifts are 8 hours in duration Tuesday through Saturday, though shifts may be extended in the event of emergencies, disasters, or personnel shortages. The exact shift hours will be more afternoon shift based but not yet set. The Village offers an excellent compensation and benefit package. The salary range for this position is $30.38 – $39.64 per hour. Coverage for the Village's competitive benefit package begins on the first day of employment, including medical, dental, vision, and life insurance, a health savings account (HSA), a retirement pension plan through the Illinois Municipal Retirement Fund (IMRF), and deferred compensation 457(b) plans. The Village also provides paid holidays, paid vacation, and paid sick leave.

Application Instructions: Interested applicants should submit a cover letter, resume, and application to the Village of South Elgin, ATTN: Human Resources, 10 North Water Street, South Elgin, Illinois 60177 or via email to jobs@southelgin.com. Applications are available online at www.southelgin.com/jobs.

The Village of South Elgin is an Equal Opportunity Employer. 

A copy of the EEOP Utilization Report is available on request from the Human Resources office.