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Customer Relations Assistant

Customer Relations Assistant

Library Services Customer Services

Are you a positive and friendly individual who enjoys engaging with all types of people? Our Customer Relations Department may be the place for you! Our Main Library has a part-time opening for someone who has excellent communication & customer service skills.

Primary job duties include:

  • Performs circulation services for library materials which includes check-in, check-out and renewing items, placing holds, registering new library       cards, or updating and registering customers for library programs, services, or classes.
  • Provides information to customers by answering questions and being proactive with offering assistance in a friendly and professional manner.

We are looking for someone who is: 

  • A real “people Person,” enthusiastic, caring, friendly, and empathetic.
  • A team player who thinks quickly on their feet as decisions need to be made.
  • A self-starter with the initiative and courage to propose new ideas.

Qualifications:

  • High School diploma or equivalent.
  • Customer service experience preferred.
  • Experience with Microsoft Office.

25 hours per week – combination of days, nights, and weekend hours.           

Hourly Rate:  $17.00 per hour + Enrollment in IMRF pension plan + prorated time-off benefits.

Application Instructions → Please review the job description and consider joining our team! Click here to download the Employment Application and save it as a pdf file. Please fill out the Application and submit it with a cover letter and resume to → jobs@gailborden.info.

 

 

Additional Info

Related Links : www.gailborden.info

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