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Sales Associate

Fox Valley Shooting Range
Job Description
Job Description-Sales Associate
General Description/Purpose
This position is a vital link in ensuring our customers have a rewarding experience at Fox Valley Shooting Club on every visit. Sales Associates are responsible for providing excellent customer service, identifying product/service needs, and effectively closing sales. Responsible for honoring and promoting safety standards, maintaining solid product knowledge and working as part of a team to achieve stores goals.
Primary Responsibilities
Promote responsible firearm ownership and usage through an engaged, honest and knowledgeable team effort.
Providing outstanding customer service that is dedicated to exceeding customer expectations and always ensures the customer is top of mind and establishes and maintains effective relationships with a customer that gains their trust and respect.
Produce high quality of work that provides accurate results that are thought-out, complete and exhibits a high standard for excellence, attention to detail, and relays information that is sufficiently detailed and provides the desired effect for the customer.
Effective time management and prioritization skills by showing the ability to work effectively in a multi-priority environment that exhibits consistent usage of effective time management skills and appropriate resource management that communicates interferences and any delays to the store management team.
Effectively inform others with timely and organized information that provides clear directions and shares responsibility and accountability.
Produce problem solving and critical thinking skills that allow you to use logical methods to solve problems.
Ensure team building skills that allow you the ability to relate well with all types of people and allows you to be an attentive and active listener that portrays patience to hear others out and to build rapport with dignity and tact.
Other duties as assigned.
Essential Knowledge, Skills & Education
Great customer Service, strong communication and analytical skills.
High School Diploma or equivalent required.
1-2 years of customer service sales experience within similar industry preferred.
Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.
Availability to work a flexible schedule and hours necessary including nights, weekends, and holidays.
Communicates with customers to ensure that they are satisfied and that their needs are being met.
Physical Job Requirements
Stand and/or sit continuously and perform job functions for a full shift.
Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull. Climb, balance, crouch, handle, carry and move items up to 50 pounds without assistance.
Ability to hear and respond appropriately to facility commands.

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