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Mobility Consultant

101 Mobility
Job Description
Mobility Consultant 
101 Mobility of North Chicago - Elgin, IL 60124
$40,000 - $65,000 a year - Commission
Job Summary

101 Mobility helps people regain their independence while at home. We are a one-stop shop for accessibility equipment like wheelchair ramps, porch elevators and stairlifts. We are people focused, performance driven and passionate about making all our customers raving fans.

We are looking for a charismatic results driven person to help us grow the business. If you enjoy helping people, working hard, and making money this is the company for you!

Responsibilities and Duties

Make both scheduled sales calls and cold calls on potential and/or existing referral sources.
Establish face-to-face meetings with potential clients to conduct in-home evaluations for company products and services.
Explain potential accessibility solution ideas to clients by integrating knowledge of company products, service capabilities, and customer support philosophy.
Collect necessary information from client evaluations to produce on-site quotes and job-site designs.
Use company web-based system to generate quotes and update client file information.
Responsible for all aspects of client and lead follow-up.
Be available at all time to address concerns regarding pricing, product or service.
Represent company via in-service demonstrations/presentations at hospitals, industry trade shows and group meetings that are attended by potential referral sources.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Resolves customer sales complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Provides historical records by maintaining records on area and customer sales.Qualifications and Skills
Qualifications and Skills

Attitude: We are in the business of helping people. You need a can-do attitude and a passion for making sure your clients always come first. Because we are a small company you are expected to be a team player always willing to do more than what is asked of you and not be afraid of making mistakes. We all make mistakes - this is how we learn and grow.
Sales experience: You need to have a sales mindset for this position. You are expected to meet your sales targets and think creatively on how to increase your leads and close rate. Experience in the customer service field is helpful. We will provide training on our sale process - you just need to have an open mind to learn our system AND the drive to accomplish your goals.
Communication: Be engaging while at the same time be open to listening to what customers are saying. You need to be comfortable and patient dealing with with both older and disabled people. Communicate clearly verbally and orally. Establish quick rapport with people and not be afraid to present to large groups of people (in-service presentations and demos).
Experience: Having experience in the medical or home health care organization is NOT necessary. Rather, we value a person that has experience meeting people at their homes to discuss solution options and is able to close the sale while at the kitchen table. We can teach you everything about our products and services - but we can't teach you how to have an engaging personality. You either have it or you don't. This will be key to your success.
Organization: You will be expected to develop a sales plan on how best to reach your sales objectives within your territory. Using our customer relationship management system you will be expected to input and maintain your client contact database and update the system to note progress.
Technical: Must be able to take necessary measurements of staircases, outside porch, yard areas and ceiling/rooms using a standard tape measure. You will be expected to create rough-sketch diagrams for job-site design. Basic computer skills and knowledge of word processing, spreadsheets and general web browsing navigation is a must.
Benefits

We do not currently offer health benefits - we are considering offering this in the future as our business grows.

We are in the process of setting up a matching 401K plan for 2018.
Job Type: Commission
Salary: $40,000.00 to $65,000.00 /year
Job Location: Elgin, IL 60124
Required education: Bachelor's 
Required experience: selling or customer service: 2 years
Required language: Spanish
Contact Information