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Membership Coordinator

Boys & Girls Club of Elgin
Job Description
Membership Coordinator 
Boys & Girls Club of Elgin - Elgin, IL
$29,000 - $30,000 a year

Job Summary

Join the Boys & Girls Club of Elgin team and make a difference in your community! Our Membership Coordinator is one of the most important roles to ensure that all youth feel welcome and safe at the Clubhouse. Additionally, our Membership Coordinator is the main contact for parents and must be knowledgeable in Club operations and programs in order to answer questions confidently and with accuracy.

Full-time Monday through Friday 12:00pm-8:00pm (40 hours/week)

Responsibilities and Duties

  • Verify that each membership form is completed in its entirety and signed prior to accepting the form.
  • Ensure membership forms are entered into the Kidtrax database within 24 hours of receiving a completed form.
  • Verify that each member's information has been entered accurately without spelling or data entry errors.
  • Ensure that member photos are captured and attached to membership data files to create identification cards.
  • Print and distribute membership ID cards on a daily basis.
  • Enter attendance and participation data from daily programs and bus rosters accurately.
  • Answer questions both on the phone and in-person (English and Spanish).
  • Greet members upon arrival and ensure that they check in and check out with their ID cards to be properly accounted for each day.
  • Ensure that scanning attendance data is submitted at the end of each day.

Qualifications and Skills

  • Must be available Monday through Friday from 12:00PM to 8:00PM.
  • Must be experienced with Windows 10 operating system and Microsoft Office.
  • Candidates with experience in entering, managing and analyzing data are preferred.
  • Must have impeccable customer service skills and consistently demonstrate professionalism with all parents, volunteers and members who enter the Clubhouse.
  • Must have reliable transportation to arrive to work promptly each day.

Benefits

Full time employees will be eligible for Medical, Dental and Vision coverage, as well as retirement plans.

Job Type: Full-time

Salary: $29,000.00 to $30,000.00 /year

Job Location:

  • Elgin, IL

Required education:

  • Associate

Required experience:

  • Administrative Duties: 3 years

Required language:

  • Spanish
Contact Information