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Shop Service Technician

Deutz Service Center Chicago
Job Description
Shop Service Technician
Chicago, IL

 
  
Job Summary:
Shop Service Technician(s) will be responsible for performing preventative and routine repairs on all DEUTZ products at the DEUTZ Power Center Midwest Chicago facility.
 
The individual in this position should be personable, a problem solver, reliable, ethical, intelligent and able to adapt to all of the forces around them - customers, suppliers, department employees, co-workers and manufacturers employees.
 
Essential Functions: 
 
  • Ability to perform maintenance related repairs.
  • Assist in resolving customer related issues in a timely matter.
  • Work with Sales & Operation Manager to ensure that the facility is clean, organized and presents a positive image of DEUTZ.
  • Plan methods and sequence of performing repairs assigned.
  • Pre-Order all parts and materials required to perform assigned repairs.
  • Effect the repairs required in a safe and effective manner.
  • Ensure all repairs are completed as assigned.
  • Ensure the cosmetic appearance upon completion of repairs.
  • Ensure all parts and materials not used are returned per DEUTZ Power Center return parts guidelines.
  • Maintain the work area in a clean and safe condition.
  • All communications with customers is conducted in a manner reflecting respect and honesty.
  • All failures identified are matched to solutions necessary to affect a repair.
  • Complete all work orders and time sheets in a timely manner.
  • Consult, when necessary, with DEUTZ Service Department to ensure accuracy and approval of repairs.
  • Perform all work in accordance with all established policies and procedures.
  • Assist in the proper filing of warranty claims and/or customer invoices.
  • Other duties as assigned by branch management personnel.
     
 
Qualifications:
 
Experience/Training/Education:
  • High School Graduate or General Education Degree (GED) and /or a minimum of two years Diesel engine experience.
  • Certification/Training in heavy equipment and/or diesel engine repairs preferred.
  • Experience in diagnose, repair of NG/CNG, Tier 3-4 emissions level preferred.
  • Working knowledge of DEUTZ Diesel engines.
  • Ability to work with minimal supervision.
  • Excellent communication skill (writing, speaking in person and over the phone).
  • Proficient in the use of basic computer functions and portable diagnostic tools.
  • Candidate must have own tools.
 
Physical and Environmental Elements:
  • Ability to lift / carry 25 lbs.
  • Ability to work in adverse weather conditions
 
This job description in no way states or implies that these are the only duties to be performed in this position.  The employee will be required to follow other instructions and to perform other duties requested by the supervisor or manager. This job description does not imply a written or oral contract.
Contact Information