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Case Manager

Case Manager

Administrative, Support & Clerical

PADS of Elgin is committed to providing safe shelter, support services, and compassionate advocacy to the homeless men, women and children of Dundee, Elgin, and Hanover Townships. Our goal is to break the cycle of homelessness by addressing the comprehensive needs of the local homeless population. PADS provides guests with a safe place to sleep, showers, laundry facilities, nutritious meals/snacks and case management to help guide them towards a path to self-sufficiency. You can help our community become stronger by changing lives.


PADS of Elgin is seeking a Case Manager flexible schedule – Monday through Saturday 12pm to 8pm

Provide Client-Centered, equitable and timely assistance

Conducting intakes and background checks for new shelter guests

Implementing appropriate action plans so that guests can become independent and find employment and permanent housing

Advocate on behalf of clients as they search for housing

Assist clients with move out and coordinate move out plan

Help build life skills with clients

Conducting weekly/monthly follow-up meetings to ensure compliance with action plans

Making referrals as needed to other local social services organizations for assistance with client needs

Provide oversight and training to all interns and assist in supervising shelter volunteers

Attend meetings with other local service providers

Assist clients with daily needs such as transportation assistance, doctors appointments,

Relevant college coursework in Human Services or Social Work required

Previous experience with Service Point (HMIS) is also preferred


Demonstrates compassion, understanding and commitment to the organization’s mission, vision, and core values.

Ability to establish and maintain professional boundaries in working with guests.

Ability to work effectively in constantly changing and sometimes demanding environment.

Ability to work with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness.

Ability to negotiate different personalities and work under competing priorities.

Ability to assess emergency situations and respond effectively.

Ability to work with individuals who are experiencing homelessness.

Ability to effectively use conflict resolution and de-escalation techniques.

Ability to communicate well both orally and in written form and follow detailed instructions.

Ability to accurately record information for required guest and staff documentation.

Ability to apply policies fairly and consistently.

Must be a team player and be able to treat all guests with dignity and respect.

A bilingual candidate is preferred

Job Type: Part-time

Pay: $19 hourly

Job Type: Full-time

Pay: From $19.00 per hour


  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Tuition reimbursement


  • 8 hour shift
  • Evening shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Elgin, IL 60123: Reliably commute or planning to relocate before starting work (Preferred)


  • Case Management: 1 year (Required)

Work Location: In person

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

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